Privacy Policy and HIPAA Notice

Effective Date: November 1, 2025

At Facial Plastic Surgery at New England Ear, Nose, and Throat, we value your privacy and are committed to safeguarding your personal and health information. This Privacy Policy and HIPAA Notice explains how we collect, use, disclose, and protect your information when you visit www.ne-fp.com or interact with us through our other online platforms.

1. Compliance with HIPAA

As a medical practice, we comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all applicable federal and state privacy laws. Any protected health information (PHI) you provide is handled in accordance with HIPAA standards to ensure confidentiality, integrity, and security.

2. Information We Collect

We may collect personal and medical information from you in several ways, including:

  • Information you provide when filling out forms or scheduling an appointment
  • Health details you share through secure communication channels

All data is collected lawfully, with your knowledge and consent, and only when necessary to provide medical services, respond to inquiries, or operate our practice effectively.

3. How We Use and Disclose Information

Your information may be used or disclosed for the following purposes:

  • To provide medical treatment and coordinate your care
  • To communicate with you about appointments, treatment options, or services
  • For billing, payment, and healthcare operations
  • To comply with legal, regulatory, or public health obligations

We do not sell, rent, or share your personal or protected health information for marketing purposes without your explicit written authorization.

4. Data Security and Retention

We maintain administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.
Information is retained only as long as necessary to fulfill its intended purpose or as required by law.

5. Links to Third-Party Websites

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies before providing any personal information.

6. Your Rights

Under HIPAA, you have the right to:

  • Request access to your health records
  • Request corrections to your information
  • Limit certain uses or disclosures of your PHI
  • Receive an accounting of disclosures
  • Withdraw consent for certain communications, as permitted by law

7. Acceptance of This Policy

By using our website, you acknowledge and agree to the terms of this Privacy Policy and HIPAA Notice.

8. Contact Us

If you have any questions, concerns, or requests regarding this policy or your protected health information, please contact us.